As a bar manager and bartender for the past 15 years, I have developed a deep understanding of the importance of customer satisfaction and the impact of a positive user experience. From crafting cocktails to managing staff, I have honed my skills in identifying and meeting customer needs, understanding their preferences, and creating an environment that fosters positive interactions.
Through my experience in the restaurant industry, I have developed a passion for creating experiences that delight and exceed expectations. This passion has led me to explore the field of UX design, where I can apply my skills in customer service and relationship building to create digital experiences that are intuitive, efficient, and enjoyable for users.
My transition into UX design has been a natural evolution of my career, as I have always been fascinated by the intersection of technology and hospitality. I believe that my background in the restaurant industry has given me a unique perspective and skill set that I can bring to the field of UX design. I am excited to continue learning and growing as a designer, and to use my experience and expertise to create digital experiences that are as satisfying and memorable as a perfectly crafted cocktail.
Cooking is a stress reliever for me.
I love coming up with new recipes
and collecting new kitchen gadgets.
I am definitely a firm believer in, presentation can make or break a meal.
Rather it is creating a Halloween
costume or helping my daughter
with a school project, I enjoy
envisioning a final product and
trusting the process.
The power of the internet is a beautiful thing. In today’s day and age you can learn anything. It gives me great joy fixing and tinkering with all sorts of stuff and knowing there is a video to watch on the internet in case I need help is reassuring.
I am a seeker of adventure. I enjoy learning about different cultures and traditions. Trying new foods and seeing new places is what this life is all about. There is a great big world out there and
we only have so much time to explore it.
Halloween has always been my favorite holiday. Scary movies, fall weather, and creating costumes - what is not to love?
Former professional and current enthusiast. I appreciate a good cocktail or craft beer. There are so many new flavors and techniques in the craft cocktail world and I love keeping up with trends and trying new drinks or whipping up a classic.
Mcarthur's Irish Pub
October 2022 - February 2022
Head of project
As the Head of the McArthur's website redesign project, I played a pivotal role in conducting user research, developing the redesign strategy, and overseeing the design and development phases. My expertise in user experience design and project management helped to ensure that the new website addressed the needs of McArthur's customers and business goals, resulting in increased event attendance, online orders, and overall customer satisfaction. The project was completed on time and within budget, providing McArthur's with a fresh and engaging online presence that reflects the warmth and charm of their Irish pub.
The Bartenders Guide to the galaxy
March 2022 - May 2022
Head of project
I was head of design for The Bartenders Guide to the Galaxy, a social media app for the hospitality industry. My goal was to create a platform that would allow bartenders, servers, managers, and anyone in the hospitality field to gain inspiration, share recipes, apply for jobs, and train new staff.
As a project for the Google UX design program, I was responsible for conducting user research, creating wireframes, and prototyping the app. I worked closely with employees in the hospitality industry to understand their pain points and needs, and we incorporated feedback from research throughout the design process.
One of the biggest challenges we faced was creating a user-friendly interface that would appeal to a wide range of users, from experienced bartenders to newcomers in the field. We also wanted to ensure that the app would provide valuable resources and opportunities for career growth and development.
Overall, I am proud of the work I accomplished, and I believe that The Bartenders Guide to the Galaxy has the potential to be a valuable resource for anyone in the hospitality industry. This project allowed me to hone my skills in design thinking, user research, and prototyping, and I am excited to continue applying these skills to new projects in the field of UX design
REEL'S Movie House
May 2022- July 2022
Head of project
I had the privilege of leading the design for a mobile ordering app project for REEL'S Movie House, as part of The Google UX Design Specialist program. As Head of Design, I was responsible for the entire design process, from conducting user research and creating personas, to wireframing and prototyping the app.
The goal of the project was to create a seamless and convenient mobile ordering experience for moviegoers, allowing them to purchase tickets, select their seats, and order food and drinks for delivery to their seats.
The project was a challenging and rewarding experience, and it allowed me to apply my skills in design thinking, user research, and prototyping to a possible real-world problem in the future. I am proud of the work that I accomplished, and I am excited to continue applying my skills and knowledge to new projects in the field of UX design.